FAQs

Frequently Asked Questions

Financial-stepsturn is dedicated to investigating fraud and financial crimes. Our certified investigators collect vital evidence, prepare detailed reports, and deliver end-to-end support for litigation, prosecution, settlement negotiations, and asset recovery.

We serve a diverse clientele—including law firms, corporations, government bodies, investors, and individuals. With global capabilities, we partner with clients both locally and internationally to achieve effective outcomes.

Eligibility depends on several factors, including the type of fraud, the jurisdiction involved, and the unique details of your situation. The best way to confirm your eligibility is to consult our team for a tailored case assessment.

Recovery may be possible in cases involving cryptocurrency scams, investment fraud, binary options schemes, Ponzi schemes, hacking incidents, and other forms of financial deception. Since every case is different, our team will review the details to assess the likelihood of recovery.

To ensure a thorough assessment, please provide any available documentation, transaction records, correspondence with the scammer, and other evidence related to the fraud. This information helps us understand your case and design an effective recovery strategy.

The timeline varies based on factors such as case complexity, cooperation from relevant parties, and the legal procedures required. While each situation is unique, our team works diligently to move the process forward and recover your funds as quickly and efficiently as possible.

We provide flexible fee structures, including contingency-based options where fees are calculated as a percentage of the recovered funds. All details of the fee arrangement will be clearly explained during your consultation to ensure full transparency.

Absolutely. We place the highest importance on client confidentiality and handle every case with complete discretion. All personal information and case details are safeguarded and treated with strict confidentiality.

Notifying the authorities is a crucial step. Our team works alongside law enforcement and regulatory agencies to reinforce the investigation and maximize the potential for recovering your funds.

Although our objective is to recover the maximum amount possible, results can vary depending on the specifics of each case. We will keep you updated at every stage and advise you on alternative options should full recovery not be attainable.

While we work diligently to maximize the likelihood of recovery, it’s important to understand that every case carries inherent risks and uncertainties. We cannot promise a guaranteed outcome, but we leverage our expertise and resources to pursue the best possible results for your case.

If you have engaged another firm, we recommend carefully verifying their credibility. Unfortunately, some companies misrepresent their expertise or reuse generic reports. To protect yourself, it’s important to conduct due diligence—check certifications, track records, and client testimonials to confirm their legitimacy. If you have doubts or concerns, our team can provide an independent assessment and professional guidance, backed by proven expertise and experience in fund recovery.

As a consulting and investigation firm, we are committed to maximizing your chances of recovery. However, fund recovery inherently carries risks and uncertainties, and no outcome can be guaranteed. What we can promise is that our team will apply its full expertise and resources to pursue the best possible result for your case.

We encourage you to share any questions or concerns you may have. Our team is ready to provide clear answers, offer guidance, and support you throughout the fund recovery process. Please don’t hesitate to contact us for further assistance.

Absolutely. We place the highest importance on client confidentiality and handle every case with complete discretion. All personal information and case details are safeguarded and treated with strict confidentiality.